-
Full Time
-
Application Closes
27 Jun 2025
-
Southland - Invercargill
-
General and Operations Manager
General Manager-ILT Foundation
Are you a dynamic leader passionate about making a difference in your community? We are seeking an experienced and strategic General Manager to lead the ILT Foundation, overseeing gaming operations, compliance, and the redistribution of community funding.
About the Role
As General Manager, you’ll be the driving force behind our Foundation’s vision and day to day operations. You will work closely with the Board, venue managers, and stakeholders to ensure regulatory compliance, promote gambling harm minimisation, and foster a culture of care for both customers and your dedicated team. This is a unique opportunity to combine strategic leadership with hands on operational management, making a real impact on the communities we serve.
Key Responsibilities:
- Strategic Leadership- Work with the ILTF Board to set and deliver the Foundation’s vision and strategic direction that aligns with its purpose for community impact.
- Operational Management- Oversee daily operations, ensuring efficiency and compliance.
- Venue Liaison & Compliance- Support venue managers, monitor gaming venues, and lead training on compliance and harm minimisation.
- Dispute & Incident Management-Resolve player disputes and incidents promptly and fairly.
- Financial Oversight- Manage budgets, payments, capital expenses, and the annual audit process.
- Team Leadership- Inspire and develop a high performing team, conducting performance reviews and supporting staff wellbeing.
- Gambling Harm Minimisation-Maintain up to date knowledge of relevant research, strategies, and manage exclusions. Liaise with support service providers / MVE co-ordinator/ National Database.
- Asset management- Research, analysis functionality of gaming machine fleet to inform capital investment-Maintain effective relationships with gaming equipment suppliers.
- Innovation- Drive continuous improvement across systems and processes.
What We Seek:
- Proven experience in senior management, ideally in gaming, hospitality, or community funding.
- Strong understanding of regulatory compliance and gambling harm minimisation.
- Excellent financial, analytical, and problem-solving skills.
- Outstanding communicator and relationship builder.
- Inspirational leader with a commitment to staff and community wellbeing.
- Proactive, ethical, and passionate about continuous improvement.
Why Join Us:
- Make a tangible difference in your community.
- Help shape our Foundation’s future
- Competitive salary.
- Company vehicle.
Based in the heart of Southland, the ILT Foundation is a vital link between community funding and community initiatives.
Apply now with your CV and cover letter, telling us why you’re the perfect fit for this impactful role.
To be eligible to apply, you must be a New Zealand citizen, a resident, or hold a valid New Zealand work visa, and possess a current full New Zealand driver’s licence.
Applications close on Friday 27th June, however, the vacancy may close sooner if a suitable candidate is found.